Frequently Asked Questions

Everything you need to know about shopping with DW.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our contemporary fit may vary by style.

What payment methods do you accept?

DW accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey.

Are your materials sustainably sourced?

At DW, we are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.